About
I am a technical and marketing communications pro with more than 20 years of experience as a contributor, leader, and manager. I specialize in developing content for the telecommunications and networking industries. I also have experience writing for consumer technology, financial services, and self-improvement/fitness audiences.
As a content strategist and content developer, I know what it takes to unite the message and the medium. I take a holistic, tools-savvy approach to delivering information in the most efficient, targeted way possible.
Expertise
Deliverables:
- Hardware manuals, software guides, user guides, installation manuals
- Help
- Web sites, wikis, blogs
- Direct mail, direct email
- Newsletters, articles, white papers
- Brochures, data sheets, advertising
Technologies:
- Telecommunications, telephony
- Networking, communications
- Wireless, WiFi
- DSL, xDSL
- SONET, SDH
- TCP/IP, POTS
Tools:
- FrameMaker, Word, MadCap Flare
- Acrobat, DreamWeaver, InDesign
- WordPress
- PhotoShop, Illustrator, Visio
- RoboHelp, WebWorks
- Excel, PowerPoint
- ClearCase, Documentum
Specialties
- Technical writer, principal technical writer, lead writer, senior technical writer
- Technology writer, blogger
- Editor, localization coordinator
- Documentation manager, publications manager
- Team leader, project manager, project lead
- Content manager, web master, web content developer, web editor
- Marketing communications, marcom, copywriter
- Graphic design, illustrator, digital imaging